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Business profile: Govert Deketh

PUBLISHED: 13:02 07 July 2014 | UPDATED: 14:14 07 July 2014

Hanbury Manor

Hanbury Manor

Archant

The new general manager at Hanbury Manor Marriott Hotel and Country Club, Ware gives an insight into his business ideas and lessons

Govert Deketh, GM at Hanbury ManorGovert Deketh, GM at Hanbury Manor

Tell us about your job.
It’s an amazing job that provides so much variety and excitement. One exciting side of the work is the interaction with so many wonderful staff and guests. Another aspect is the opportunity to be creative in order to meet different needs, whether that is financial results, product offerings or communication.

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What do you enjoy most about it? 
The interaction with guests, staff and other people in and around the hotel. Not always easy, but in the end always rewarding.

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What are the biggest challenges? 
Just as above, for some people the area of people management is quite challenging. Everybody is different and we do not always have time to successfully understand everyone’s emotions.

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What was your first job? 
Working for McDonald’s as a teenager was my first taste of the hospitality sector. I had Mickey Mouse in Paris as my boss!

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What are the most valuable business lessons you’ve learned? 
Recruit the best, be bold and make sure to always communicate more than enough.

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What’s your motivation? 
Success in everything we do as a team.

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