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Business Q&A: Rebecca Saxby, Bluecoats, Hertford

PUBLISHED: 15:52 24 March 2014 | UPDATED: 12:56 25 March 2014

Helping clients get in shape at Bluecoats Toning Centre

Helping clients get in shape at Bluecoats Toning Centre

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Rebecca Saxby, senior centre manager at Hertford’s Bluecoats Toning Centre, describes her role and motivations

Rebecca Saxby, Bluecoats Toning CentreRebecca Saxby, Bluecoats Toning Centre

Tell us about your job. 
I am the senior centre manager at Bluecoats Toning Centre in Hertford, which offers ladies a low impact, power-assisted exercise programme using the latest toning tables and chairs. Our centre provides a full body workout in just 30 minutes and allows members to exercise in a calm, tranquil environment free from stresses and intimidation.

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What do you enjoy most about it? 
I really enjoy meeting new members, discussing their goals and helping them work towards achieving them. Its is also extremely rewarding to work with ladies suffering from medical conditions that may prevent them from certain forms of exercise and watching them not only improve their condition but also building their confidence and feeling great.

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What are the biggest challenges? The biggest challenge we face is showing the ladies that the centre actually works. Being low impact and power assisted, with no need for exercise clothing, a lot of ladies wonder how it can possibly work. With over 500 inches lost from our members so far, it is certainly possible to lose inches and tone up without having to break into a sweat.

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What was your first job? 
A sales assistant at Dorothy Perkins. I loved helping customers find their perfect outfit, merchandising the stock to ensure maximum impact and generally meeting new people. No day was ever the same. This led me into retail management with another brand and being part of a million pound store.

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How did you progress into your current position? 
Having worked as a self-employed recruitment consultant for seven years in a very male dominated environment, I found myself in need of a new challenge. I wanted to work in an environment that not only challenged me but I enjoyed and was rewarding at the same time. I can definitely say I have found that at Bluecoats.

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What are the most valuable business lessons you’ve learned? 
To know my limitations. While I will gladly give most business challenges a go, there are lots of great people out there with fantastic experience who can provide support and help a business grow. I have learnt I cannot single-handedly do everything and sometimes it is important to delegate or seek assistance from others.

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What are your ambitions for the future? My first managerial position was at the age of 20 and I loved the responsibility, the planning and the feeling of having a great team around me. I plan to continue in a management role and hopefully run my own business one day and help others achieve their goals and ambitions.

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Who is your business role model? 
Karen Brady. A strong, successful business woman who started off at a young age and has gone from strength to strength, taking on new challenges.

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What’s your motivation? 
The desire to experience and learn new things. I am very self-motivated and strive to always do my best, whatever the task.

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What’s been your greatest business achievement? 
Moving into retail management at a young age. It has led me to where I am today, helped build my confidence and realise that the customer is key to every successful business.

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