CHRISTMAS OFFER Subscribe to Hertfordshire Life today CLICK HERE

Seven star luxury in Milan

PUBLISHED: 10:37 23 March 2011 | UPDATED: 21:30 20 February 2013

Arriving by Bentley

Arriving by Bentley

If you're looking for the ultimate in luxury – how about a weekend in the only seven star hotel in Europe? You even get your own butler! Karen Bowerman reports from the Town House Galleria in fashionable Milan.

If youre looking for the ultimate in luxury how about a weekend in the only seven star hotel in Europe? You even get your own butler! Karen Bowerman reports from the Town House Galleria in fashionable Milan.



I FLEW Easyjet and was picked up in a Bentley with an immaculately dressed chauffeur who within seconds, made me feel I was only the person in the world that mattered!


He explained, in delightfully broken English, the workings of my personal air conditioning then spent the entire journey concerned whether we had it right.


Half a degree cooler maybe? he tapped the dial.


Or was madam now a little too cool?


Was this (15.7 degrees) about right?


And what music did I prefer? The choice was endless.


As I toyed between jazz and a little Rossini (well, I was staying close to the opera house) we glided through the streets of Milan.



Hidden style


The hotels entrance couldnt have been more discreet - a black door in a small cobbled courtyard - but the seven gold stars said it all. This was the Town House Galleria, the first seven star hotel in Europe and I was in for a treat.


I was swept up to reception in a smooth, glass elevator and introduced to my personal butler (available 24 hours a day). He held out a gloved hand, kissed the back of mine and wished me a pleasant stay.


Id been promised a George Clooney look-a-like, and although I have to admit I couldnt quite spot the resemblance, his manner couldnt have been more obliging.


Would I care to see my room? he enquired stepping back with a bow and gesturing the way. I tried to pretend such deference was perfectly normal



Stunning shopping


The Town House is situated in Milans famous Galleria Vittorio Emanuel II, the most stunning shopping mall in the world.


The arcade with its vaulted roof was built in the 1800s to connect Piazza della Scala, home of the famous La Scala Opera House, with Piazza Duomo and its impressive Gothic cathedral.


Light streams in through the impressive glass ceiling, picking out flowers, shells, colonnades and busts carved into the stone walls. Theres the clink of coffee cups; the click of stilettos.


Everything shines and glistens except for the picture of a bull, marked out in the colourful mosaic floor. His genitalia are a little worse for wear. Every now and then visitors poke their heels into the well-worn hole and spin round, for luck.



Incredibly chic


The Town House is beautifully presented and incredibly chic. Windows are hung with crimson, floor-sweeping drapes. Antique furniture mingles with modern. Tables are decorated with small, round posies.


My suite (with personal gym) overlooks Prada, Cartier and Bulgari. (I notice to my surprise that McDonalds has crept in too - maybe on the condition it went for more subtle signage).


The bed is furnished with linen of my choice. A comprehensive questionnaire before my arrival had inquired, among other things, if I preferred Hungarian, Siberian, or Egyptian down, duvet or sheets, and what kind of pillows. My tastes (in music, drink, and TV channels) had been duly noted and the room prepared accordingly.


It also came with a high-tech coffee machine, a leather-bound laptop, a wealth of toiletries and instead of a welcome fruit bowl - champagne, caviar and blinis.



Attention to detail


The Town House is so committed to service that it boasts theres no request it cant fulfil - a claim some guests seem intent on challenging.


I couldnt bring myself to ask for anything more than an English newspaper. But at breakfast one couple requested two tickets to the opera. They gave me a wink as if to say thatll teach them, then went that night.


Equally, nothing was too much trouble for my butler. George (as I came to call him) ironed my clothes, arranged them neatly in the wardrobe, polished my boots (returning them wrapped in tissue paper in an exquisite lilac leather box), fixed my hairdryer, twice, ran me a bath surrounded by candles and suggested where I could shop.


He even offered to arrange a personal chauffeur and to accompany me - to carry the bags.


At first I found Georges full-on attention a little disconcerting. But its amazing how quickly you adapt to change By the first night of my stay I was already beginning to feel quite at home having George look after me; by the last I didnt know how I was going to cope without him.



Getting there:


Town House Galleria hotel: www.townhousegalleria.it Via Silvio Pellico, 820121 Milan, Italy.


Easyjet flies to Milan Malpensa from Luton & Gatwick. www.easyjet.com

0 comments

More from Out & About

Yesterday, 18:38

Make the most out of autumn with these eight walking routes that take in a variety of Hertfordshire’s terrains and - most importantly – have a cosy pub along the way

Read more
Tue, 11:05

We've selected a variety of spooky activities in the county that are sure to delight the kids

Read more
Tuesday, October 9, 2018

Christmas isn’t complete without a trip to a festive fair. From German-style food stalls to vintage fetes, Hertfordshire’s Christmas markets have it all

Read more
Monday, October 8, 2018

We quiz author Kevin Exley about his new book that takes the reader on the trail of fascinating stories, new and old, around Berkhamsted

Read more
October 2018
Tuesday, October 2, 2018

Herts and Middlesex Wildlife Trust’s Charlotte Hussey explores the fascinating world of bats and new projects in the county to help conserve these remarkable creatures

Read more
October 2018
Tuesday, September 11, 2018

The People’s Trust for Endangered Species is asking the public to look out for mammals on Hertfordshire’s roads as part of a citizen science project

Read more
September 2018
Tuesday, September 11, 2018

From stately homes to skateparks, we have selected some of the best ideas for things to do in Hertfordshire

Read more
Tuesday, August 28, 2018

The diverse parkland of Pishiobury Park in Sawbridgeworth is undergoing a five-year plan to promote its heritage and enhance its habitats. It makes for a royal day out

Read more
September 2018
Tuesday, August 28, 2018

From Aldbury to Wheathampstead, Hertfordshire has a plethora of pretty villages. We have picked just 10 that you should visit

Read more
Tuesday, August 21, 2018

Liz Hamilton of Herts Campaign to Protect Rural England explores the rich countryside of novelist E M Forster near Stevenage

Read more
September 2018

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy



Topics of Interest

Food and Drink Directory

Local Business Directory

Search For a Car In Your Area

Property Search