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Business profile: Sarah Gillow

PUBLISHED: 11:58 21 October 2014 | UPDATED: 11:58 21 October 2014

Some of the rings designed by Galio jewellers in St Albans

Some of the rings designed by Galio jewellers in St Albans

Archant

The director and principal designer of Galio jewellers, St Albans gives an insight into her business ethos and inspirations

What are the biggest challenges in your position? Finding balance. Like many working parents I juggle many balls: day-to-day tasks challenge time spent on strategic direction; the needs of my business compete with the needs of my kids, I do the best job I can for both; working with my husband means the whole life balance issue is a constant challenge as the two worlds merge and we find it hard to switch off.

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What’s your motivation? I love what I do for the variety and the challenge. Every day is different. As principle bespoke designer I am lucky enough to be invited to share in my client’s celebrations – I feel its my privilege to share this time with them. On top of that, the precious things I work with are a constant inspiration – my job is lots of fun.

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Most valuable business lessons you’ve learned? The importance of a strong vision and the wherewith all to work on the detail of making it happen, creating a clear company-wide message so everyone pulls in the same direction. Having a good marketing strategy – how else do you communicate this message with your clients? A strong cash flow and solid financial plan, without it you can waste so much time in crisis management – everything stops.

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Business role model? Kim Winser, I was a buyer for M&S, she was my divisional director – the youngest person to have been appointed to this position as well as the first woman. Everyone respected her. She progressed her own career while bringing the best out in all those around her. Since then she has turned round fashion brands Pringle, Aquascutum and Agent Provocateur. Inspirational!

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