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Business Profile: Gill Garrett

PUBLISHED: 10:42 17 January 2016

Gail Garrett, SA Law

Gail Garrett, SA Law


We speak to the director of finance & business support at SA Law, St Albans

How did you get started in business? One of my first jobs was in banking. I always had a mathematical mind. I started working in the legal sector when I joined Pictons Solicitors in 1983. My role involved accounts and HR. During my 10 years there, the number of offices grew from five to seven and we completed four mergers, which brought challenges. In 2005, I moved from Pictons to the newly-formed SA Law. I became a partner in 2009 – one of the first non-legal partners in the UK.

What’s your motivation?

My motivation to join SA Law was to be part of a business from scratch; that gave the opportunity to develop my role. My priority is to ensure the teams are motivated and to provide opportunities to grow, which is why I’ve been so proud to launch the Legal Apprenticeship scheme, which welcomes school leavers to join SA Law after completing A Levels and start a careers in law in a supportive, rewarding environment.

The biggest challenges?

Maintaining accreditations, improving and out-doing ourselves year-on-year. I work closely with our teams to offer clients the best service, which has led SA Law to be awarded the Lexcel practice management standard for a number of years. Lexcel is awarded only to firms which offer the best client care and uphold management practices.

Most valuable business lessons you’ve learned?

Everybody is different. It’s not one size fits all, especially in HR. I’ve learnt to think on my feet, find out what motivates people to get the most out of them and keep them motivated.


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